Privacy Policy.
Effective May 15, 2026. This page describes what personal information Get Aplomb (“Aplomb,” “we,” or “us”) collects when you visit getaplomb.com or buy from us, why we collect it, who else sees it, and how to ask us to change or delete it.
What we collect
From you, when you order: name, shipping and billing address, email, phone, and the items in your cart. Payment-card details are submitted to Stripe directly from your browser; we never see, store, or transmit them. Stripe is a PCI-DSS Level 1 certified processor and the card data lives only on their systems.
From you, when you write or sign up: the contents of any contact-form message, account-related preferences, and the email address you give for marketing if you opt in.
Automatically, when you browse: IP address, browser and device type, pages viewed, time on page, referring URL, and similar technical data, collected via standard server logs and (where you allow it) cookies and analytics scripts. We use these to keep the site working and to understand which pages help our customers.
Why we collect it
Limited to: filling and shipping your order; servicing returns, refunds, and customer questions; preventing fraud; complying with tax and accounting law; running and improving the site; and, only with your consent, sending product news and offers.
Who else sees it
We share the minimum necessary information with the vendors who help us run the business. As of the effective date these are: Stripe (payments and subscriptions), Supabase (order database), Cloudflare (hosting and security), Resend (transactional email), and the carrier you choose (USPS, UPS, or FedEx). Each one is contractually bound to use your data only to do the job we hired them for. We do not sell your personal information for money. With your consent (you clicked “Accept all” on the cookie banner and have no Global Privacy Control or Do Not Track signal), we share a one-way hashed email and the products in a completed order with Meta for advertising measurement, from your browser and from our server, which California law treats as a “share” for cross-context behavioral advertising. You can opt out at any time; see Do Not Sell or Share My Personal Information in our Cookie Policy.
How long we keep it
Order records: at least seven years (US tax and consumer-protection law typically require this). Account information: until you ask us to delete it, or three years after your last interaction, whichever is sooner. Email-marketing list membership: until you unsubscribe.
Your rights
You may ask us, at any time, to confirm what we hold about you, to correct it, to export it, to delete it, or to stop processing it for marketing. Email [email protected] with the request and we will respond within thirty days. Residents of California, Colorado, Connecticut, Virginia, and Utah have additional statutory rights under their respective consumer-privacy laws; we honor those rights nationwide and you do not need to be a resident of one of those states to invoke them with us.
Children
The site and the products are intended for adults. We do not knowingly collect information from anyone under thirteen. If we learn that we have, we will delete it.
Cookies and analytics
We use cookies and similar technologies for the cart, session security, and (where applicable) analytics that help us see which pages help and which do not. You can refuse cookies in your browser settings; the cart and checkout will continue to work, but some preferences will not be remembered. For the full list of cookies and tracking technologies (including the Meta Pixel, the Meta Conversions API, and Microsoft Clarity) and granular opt-out controls, see our Cookie Policy. We honor Global Privacy Control (GPC) signals site-wide.
Security
We use TLS for every page on the site, salted-and-hashed credentials for any account passwords, role-restricted access for our team, and a limited-blast-radius architecture (no internal system has the keys to every other system). No method is perfectly secure; we promise to investigate and disclose any breach as the law requires.
Changes
If we change this policy, we will post the updated version here and bump the effective date. Material changes that affect existing customers (e.g. a new processor, a change in how we use email) will be communicated by email.
Contact
Questions, requests, or concerns: [email protected]. Postal mail: Get Aplomb, 4140 Glencoe Ave Unit 503, Marina del Rey, CA 90292.